Courses

Fork Lift Truck Plant Machinery Instructor Courses

 

 

 

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Terms and Conditions

The terms and conditions will form a contract between the "Customer" and "ARC Training (UK) Limited", known as the "Company"

  1. All course fees must be paid prior to the commencement of any training, unless other arrangements have previously been agreed with ARC Training (UK) Ltd.
  2. We reserve the right to take any outstanding balances due from the Customer's debit/credit card on or after the course start date.
  3. Any course cancellation made by the customer must be made in writing to ARC Training (UK) Ltd.
  4. Any course cancellation made by the customer within 5 working days of the due course start date will result in full course fees, including VAT and test fees being forfeited.
  5. Any cancellation / amendment made by the Customer 5 or more working days prior to the commencement of any training booked will incur a 25% administration charge of total tuition fees, excluding VAT.
  6. ARC Training (UK) Ltd reserves the right to terminate any training booked by the Customer if course fees are not paid in full before course start date unless otherwise agreed.
  7. Any variations to the joining instructions, course date, time of attendance etc. will be made in writing by the Company to the Customer. The company will make all efforts to keep to the original agreed course confirmation, however in the event of a course cancellation imposed by the Company, the Customer will be offered the next available course.
  8.  All customers are informed of our terms and conditions which are readily available from our website and head office. All Customers are deemed to have read them before requesting our services or products.
  9. Substitution of customer details for examination purposes may take place, subject to reasonable time being given and subject to the terms and conditions of the examination body.
  10. Customers who are considered to be under the influence of drink and / or drugs will have their course terminated immediately and all course fees forfeited.
  11. All Customers undertaking any training with the Company are required to adhere to any notices or instructions given to them by any member of the company's staff.
  12. Where external examinations have been arranged for the customer by the Company, the Company accepts no liability for the accuracy of customer details should a dispute arise with the external examination body.
  13. Every effort is made to ensure course notes, presentations and any relative tuition material is correct at time of print. The company accepts no responsibility for any errors or omissions.
  14. The Company reserves the right to terminate any Customer whilst attending a training course, if the Company deems the customer to present a danger to themselves and other persons who may be affected by their acts or omissions.
  15. In the event of mechanical breakdown, the company will provide additional training equal to the amount of time lost.
  16. Smoking is not permitted on the company premises.